About Us
Corporate Bio
Leading companies already have set their sights on the customer as the key factor
for delivering sustained and profitable revenue growth. Adopting a customer-driven
approach to managing customer relationships will require companies to build a set
of integrated CRM capabilities that can deliver real, bottom line results. Companies
are rushing into implementing CRM solutions.
CustomerSoft is a developer and distributor of customer management and enterprise-wide
Customer Relationship Management applications
and
solutions designed to help companies increase both revenues and profits. The Company
provides its customers with the ability to automate CRM functions across the enterprise
utilizing a common customer record and customizable views for each organizational
unit. The Company's products automate call centers, customer support and service,
defect and asset tracking, sales and marketing management, problem management, user
self-help, and e-mail response.
CEO Bio
Don L. Brower
Mr. Brower is President and CEO of CustomerSoft and is responsible for the day-to-day
operations of the company, as well as for establishing and implementing the company’s
strategic direction. Mr. Brower has held executive level positions in public and
private corporations, including both large multi-million dollar corporate environments
and smaller rapidly growing entrepreneurial ones.
Mr. Brower has extensive experience in international business operations
and strategic alliances with specific focus on customer relationship management
and human resource solutions.
Recent Milestones
CustomerSoft has recently begun to expand and is now able
to focus it's entire attention on Knowledge Learning and CRM offerings both in America
ad around the world.