CustomerSoft provides mid-tier companies and large divisions of Fortune 500 companies
with enterprise CRM solutions. Our products are unique in providing a 360 degree
view of each customer using a single application. We combine multiple touch points
from across the organization to give you one customer record with tailored views
for each department. By providing each functional area with the tools and functionality
they require to effectively manage customers, and by applying fast, easy assessment
and implementation processes; CustomerSoft offers a robust enterprise CRM solution
at the lowest Total Cost of Ownership available within the industry.
With ESP a common customer database shared by Sales, Customer Support,
Marketing and other functional areas of your organization not only enhances communication
throughout the enterprise, but ensures consistent, informed interaction with clients.
ESPortal seamlessly delivers internet access to your ESP customer
database from anywhere in the world.
Use our online support tools to enhance your experience and get the answers you
Use Portal to log in and view your tickets as well as create and update information
on the fly and access the knowledgebase 24/7.
Use the esupport tool to chat with a live technician.
Online Learning Management
CustomerSoft is pleased to announce a new
service offering which provides over 4,000 training courses delivered directly to
your desktop computer; be it your office
or home. With a diverse course catalogue
ranging from Business Skills to Information Technology and supported by a robust
Learning Management System which administers the enrollment, registration, course
delivery, payment options and assessment results, this solution supports both company
and personal training programs.
Great training options including Crystal Reports! . . .
Human Resources – Personal and Career Profile Assessments, Compliance Training
(Sexual Harassment, Workplace Violence) and Personal Development
Business Skills – Accounting, Finance, Sales and Marketing, Customer Service
Information Technology – Microsoft, IBM, Sun, Oracle, Operating
System and Server Technologies, Web Development
Desktop Software – Microsoft Office, Adobe,
Reports and Internet
Certification Training – Microsoft, Security and Cisco
Industry Overviews – Health Care, Banking, Telecommunications, Pharmaceutical