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Portal 2 is Now Available developed using .Net for Ease of Customization to match the Client Server version

 

CustomerSoft provides mid-tier companies and large divisions of Fortune 500 companies with enterprise CRM solutions. Our products are unique in providing a 360 degree view of each customer using a single application. We combine multiple touch points from across the organization to give you one customer record with tailored views for each department. By providing each functional area with the tools and functionality they require to effectively manage customers, and by applying fast, easy assessment and implementation processes; CustomerSoft offers a robust enterprise CRM solution at the lowest Total Cost of Ownership available within the industry.

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Our Products

Our Products

With ESP a common customer database shared by Sales, Customer Support, Marketing and other functional areas of your organization not only enhances communication throughout the enterprise, but ensures consistent, informed interaction with clients.

ESPortal seamlessly delivers internet access to your ESP customer database from anywhere in the world.

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Customer Support

Use our online support tools to enhance your experience and get the answers you need.

Use Portal to log in and view your tickets as well as create and update information on the fly and access the knowledgebase 24/7.

Use the esupport tool to chat with a live technician. 

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ESP Features and Information

ESP Overview
Features
ESPortal
CTI integration

 

 

 

Online Learning Management

CustomerSoft is pleased to announce a new service offering which provides over 4,000 training courses delivered directly to your desktop computer; be it your office or home. With a diverse course catalogue ranging from Business Skills to Information Technology and supported by a robust Learning Management System which administers the enrollment, registration, course delivery, payment options and assessment results, this solution supports both company and personal training programs.

Great training options including Crystal Reports! . . .

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Human Resources – Personal and Career Profile Assessments, Compliance Training (Sexual Harassment, Workplace Violence) and Personal Development

 

Business Skills – Accounting, Finance, Sales and Marketing, Customer Service and Management/Leadership

 

Information Technology – Microsoft, IBM, Sun, Oracle, Operating System and Server Technologies, Web Development

 

Desktop Software – Microsoft Office, Adobe, Crystal Reports and Internet

Explorer

 

Certification Training – Microsoft, Security and Cisco

 

Industry Overviews – Health Care, Banking, Telecommunications, Pharmaceutical and Retail